Western University of Health Sciences Westernu Patient Care Center Western University of Health Sciences
Westernu Patient Care Center

Travel Health Center

Make an Appointment or call (909) 706-3730

Services at the Travel Health Center at the Patient Care Center, Pomona

Travel Health consultation

Why do I need to fill out a patient travel history form?

In order make a thorough assessment and recommendations specific to your travel plans; it is necessary that we have your complete health history which should include your current medical conditions and medications (i.e. prescription and nonprescription medications, dietary supplements), allergies, travel destination(s), planned activities, and vaccination history.


How much does the travel visit cost?

$60 per visit; however, if you and one other person will be traveling together, the travel center can accommodate both of you at one time. In this, case the visit fee would be split between both individuals


How far in advance do I need to be vaccinated prior to departure?

Because some countries have specific vaccination requirements prior to entering their borders, the World Health Organization (WHO) advises that you visit a travel clinic 4 to 8 weeks prior to your departure date to ensure that all necessary vaccines and medications have been administered correctly. b. Ideally, set up an appointment with a health-care provider 4 to 6 weeks before your trip. Many vaccines take time to become effective, and some vaccines must be given in a series over a period of days or sometimes weeks. If it is less than 4 weeks before you leave, you should still see your doctor. It might not be too late to get your shots or medications and other information about how to protect yourself from illness and injury while traveling.


Can you bill my insurance for travel health services /products?

Please bring your prescription insurance card at the time of your appointment and we will attempt to bill your insurance for these services/products. Also be aware that not all services and products may be covered by your prescription insurance.


How come my insurance does not cover the cost of the initial visit?

Most prescription insurance plans will only cover the cost of medications; therefore, the visit would have to be billed to your medical insurance and/or supplemental insurance. As a pharmacy, we are not contracted to bill your medical insurance directly for health services. You will receive an invoice for all products and services provided at our clinic that you may choose to submit to your insurance company for reimbursement. Further questions regarding specific coverage and limitations should be directed to your insurance company.


If my trip is business related, can you bill my employer?

Unfortunately, we can not bill your employer. However, we will provide you with an invoice for the service/products that your employer may choose to reimburse you for.


Do I need to schedule an hour visit if all I want is a certain type of vaccine like Hepatitis A?

The travel health clinic is a approximately a 30 minute to one hour visit, which is required for those who plan to travel abroad and may need protection from infectious diseases such as yellow fever or malaria. These vaccines do not require a visit in our travel health clinic but you do need to schedule an appointment to be vaccinated. These vaccines include: hepatitis A, hepatitis B, MMR, tetanus, shingles, varicella, and influenza.


What vaccines do I need when I travel?

This really depends on your travel destination(s), planned activities during travel, length of stay, age, season of travel, and your health conditions and medications.


I recently traveled and received several vaccines, do I need to fill out another patient travel history form and schedule another visit if I plan to travel to the neighboring country?

Yes, another scheduled visit is essential because not all countries have the same required or recommended vaccinations. Additionally, breakouts of certain infectious diseases occur often and are unpredictable. Therefore, in order to be fully informed and protected for your travels, you will need to schedule another visit with us.


I received a certain type of vaccine before; do I need to get it again and which vaccines will protect me for a lifetime?

This depends on the type of vaccine(s) you received. For example, the influenza vaccine must be given every year because it protects against certain strains of the flu virus for that specific year.

Vaccines that may require booster doses:

  • Tetanus/diphtheria/pertussis
  • Typhoid fever
  • Yellow fever (for legal regulations only)
  • Japanese encephalitis
  • Rabies
  • Pneumococcal
  • Meningococcal

Vaccines that may provide lifetime protection after completion of the primary series:

  • Human papilloma virus
  • Measles, mumps, and rubella
  • Shingles
  • Hepatitis A
  • Hepatitis B


If I already got 1 out of 3 doses of hepatitis A & B and forgot to get the rest, do I have to get the first dose again?

Generally, there is no need to repeat the doses that you have already received or a need to get extra doses. It is advised that you get the remaining doses as soon as possible in order to be fully protected.


Where can I find information about travel health insurance and medical evacuation?

The U.S. Department of State lists travel health insurance and medical evacuation companies on their website, see Medical Information for Americans Traveling Abroad.